SEC opens the door for local branches to use customer reviews for building trust, online reputation and Google ranking.
Many financial institutions either lack awareness of these modifications or struggle to leverage them effectively at the local branch level to enhance their profits. Despite banks being one of the top three industries that greatly benefit from happy reviews to establish positive trust, the banking sector is plagued by a plethora of negative feedback. Moreover, most banks face a shortage of online reviews from their happy customers, hindering their ability to instill confidence in potential online customers seeking new banking services in their local area.
We have a solution and it includes your entire local team.
Watch Our 2 Minute Video!
Manage Your Online Reputation With Our EASY-TO-USE
Mobile App and Online Dashboard!
Easy-to-use software with No customer downloads which does not interact, interfere or connect
to your banking website or customer accounts in any way.
Our Happy Customer Reviews Mobile App
The Perfect Tool To Manage Your Branches Online Reviews By Getting Your Local Branch Team Involved!
With Our Mobile App, Your Local Branch Employees Can:
- Send unlimited Google reviews requests via text or email
- Allows staff members and branch managers to respond to their reviews (Optional)
- Ability to manage multiple locations and much more!
- Employee Access Level Controlled By Branch Manager and/or Corporate Admin
Our Online Dashboard
Allows Employee, Branch Manager and Corporate Admin Access Levels To Manage Each Branches Online Reviews.
With Our Online Dashboard, You Can:
- Send unlimited Google reviews requests via text or email
- Respond to your Google reviews (Access Level Permissions)
- Share your Google reviews on social media
- Manage multiple employees and reviews at multiple branches
- Allows staff members and branch managers to respond to their reviews (Optional)
- Google reviews tracking for sales contests
- Ability to manage multiple locations and much more!
Imagine the results if you could include your local team members!
It’s a game changer!
Get Your Local Team Involved With Getting Each Branch 10X More Reviews!
In today’s world, shoppers want to know what your customers are saying. They trust what your customers say more than your website or advertising. This is why your online reviews are so important for acquiring and growing your branches. Stats show that 85% of shoppers trust your customer reviews as much as referrals from family and friends. WOW! It is essential that your online reputation match the quality of service that your branches provide. How important is this to each branch’s bottom line? Here are the facts:
- 95% of customers read online reviews before buying a product
- 94% say online reviews have made them avoid a business
- 81% of consumers say they are likely to check Google reviews first before doing business with a company
- 74% of consumers say that online reviews increase trust in a company
- 68% don’t trust a 5-star rating unless there are a significant amount of online reviews contributing to the rating
Request A FREE TRIAL Today!
Customer Reviews – The most influential and cost effective marketing solution for banks and credit unions. Yet most banks are unaware of their impact!
“When you consider all the costs associated with print, sales efforts, brochures, and social media. Reviews hold greater influence, being over 5X MORE impactful than print ads, 6X MORE effective than social media promotions, and nearly 4X MORE persuasive than a business development officer’s pitch”.
-The Financial Brand
Your Google Reviews Even Help With Google Ranking!
The Google Local Search Landscape Has Changed!
Did you know that 7 out of 10 consumers admit to using rating filters when searching for businesses? The most used filter was 4 stars and higher. These filters would eliminate those branches which have a Google star rating less than a 4-star rating from their search results! This means your branches which have under a 4-Star rating would not even show up in the Google searches when these filters are used! But that’s not all!
According to Google trends,
85% say reviews older than 90 days are irrelevant! 40% of those surveyed only cared about reviews less than two weeks old.
It’s also no secret that the banks ranking highest on Google usually have the most reviews. This is what is called the “Google Trust Factor”! Google and shoppers are trusting what your customers have to say more than any advertising or what a bank’s website might say.
